“Before my apprenticeship, I was mostly working in part-time retail jobs that didn’t really have many opportunities to learn or progress. The staff turnover was also very high, so it was hard to feel like I was in a team. When I started looking for other opportunities, a lot of the jobs I was interested in were asking for qualifications that would mean going back to college and starting from scratch – or they needed experience I didn’t have.
That’s when I started looking at apprenticeships, because it gives you the best of both worlds. You gain qualifications and you get real work experience. For me, this apprenticeship offered everything I was looking for. I knew it would open so many doors. The ability to move around inside the organisation took a lot of pressure off deciding which team to join and what role I wanted to do.
“For me, this apprenticeship offered everything I was looking for. I knew it would open so many doors.”
On the Data Analyst Apprenticeship, I get to work in very different teams and use data in ways I would never think about, normally. It’s clear that FCDO Services want to move in a direction where we are using the data we have a lot more to drive business growth and to evolve and improve our services to our customers.
You get involved in all sorts. Recently, I’ve been working with the Sustainability team to collect data from every area of the business to collate and analyse the carbon emissions of FCDO Services. I’m comparing that to previous quarters and using the data to suggest areas where we could improve our carbon footprint.
I’m researching the topic myself so I have a direct say in how we collect and use the data. I’m also holding meetings with people from lots of different teams to discuss how things are done now, and what could be done differently in the future. We are making a real difference in the world, and you can see the impact and benefit of the work you do.
“We are making a real difference in the world, and you can see the impact and benefit of the work you do.”
I’m getting a great qualification at the end of the course, as well as highly valuable and respected work experience. After my apprenticeship, there is also the opportunity to progress in this role, or in the future to even change roles into another team.
FCDO Services is a fantastic organisation to work for. The best thing about this apprenticeship for me is the welcoming and friendly environment, feeling part of the team and the opportunity to do great work, straight away. Everyone is always keen to support you in improving and learning, in any area you want to pursue.”